Samsung · Washing machine · Error code
5C – Drain fault
Water is not draining from the drum within the expected time.
Smart summary for 5C
This quick AI-style overview sums up how serious this error is, how hard it usually is to fix yourself and roughly how long it takes.
What 5C means
Error 5C (sometimes shown as SC) indicates that the washer has been unable to pump water out of the drum in time.
Common causes
- Blocked pump filter at the front of the machine
- Kinked or obstructed drain hose
- Household drain or standpipe restriction
Quick checks you can do yourself
- Turn off and unplug the washer.
- Open the small access door at the bottom front and carefully remove the drain filter.
- Drain remaining water into a shallow tray and remove coins, lint and debris from the filter and cavity.
- Inspect the drain hose for kinks and ensure the household drain can accept water freely.
- Refit the filter securely and run a spin/drain cycle to test.
Always unplug the appliance and switch off power at the mains before removing panels or working near wiring or water connections.
When to call a professional
If the pump makes grinding or humming noises or 5C returns after cleaning, the pump or internal pipework may require a technician.
Recommended next steps
Cleaning the filter every few months and keeping pockets clear helps prevent further 5C drain issues.
Recommended parts & cleaners
The link below searches for compatible parts, hoses and cleaners that may help resolve 5C issues on your Samsung washing machine. Always check compatibility with your exact model before ordering.
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