Samsung · Washer · Error code

4C – Water supply problem detected

4C (sometimes shown as 4E) means the washing machine is not filling with water correctly within the expected time.

Severity: Medium · Typical fix time: 20–45 minutes · Affects: Samsung EcoBubble / AddWash front-load washers

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Smart summary for 4C

This quick AI-style overview sums up how serious this error is, how hard it usually is to fix yourself and roughly how long it takes.

Risk level Medium
DIY difficulty Moderate – follow steps carefully and stop if unsure.
Typical time to resolve 20–45 minutes

What 4C means

Error 4C on Samsung washing machines indicates that the appliance has detected a water supply problem. The control board expects the drum to fill within a certain time. If water flow is too slow or stops, the 4C warning appears.

Common causes

  • Taps for the hot/cold supply not fully open or recently turned off
  • Blocked inlet filter screens where the hoses connect to the machine
  • Kinked, crushed or frozen inlet hose
  • Low mains water pressure or temporary supply interruption

Quick checks you can do yourself

  1. Switch off the machine and turn off the water taps.
  2. Unscrew the inlet hoses from the back of the washer and carefully remove the small filter screens in the valve inlets.
  3. Rinse the filter screens under running water to remove grit or limescale, then refit them securely.
  4. Check the hoses for kinks or crushing and make sure the taps are fully open.
  5. Run a quick wash or rinse cycle and watch the fill stage to confirm a strong, steady flow of water.

Always unplug the appliance and switch off power at the mains before removing panels or working near wiring or water connections.

When to call a professional

If the 4C error persists even with good water pressure and clean filters, the inlet valve assembly or internal pressure sensing may be faulty. At that point it is safer to have a technician test the valves and control board rather than continuing to retry fills.

Recommended next steps

If cleaning the filters restores normal filling, keep them in mind as routine maintenance every few months. If your home has very low pressure or shared supply, try avoiding using multiple water-hungry appliances at the same time.