LG · Washer · Error code
UE – Unbalanced load detected
UE means the washer detected an unbalanced load and could not safely spin at full speed.
Smart summary for UE
This quick AI-style overview sums up how serious this error is, how hard it usually is to fix yourself and roughly how long it takes.
What UE means
On LG washing machines, UE (or UB on some models) indicates that the drum load is unbalanced. The machine will try to redistribute the clothes, but if it cannot achieve a stable balance it will reduce or skip the spin to protect the drum and bearings.
Common causes
- Single heavy item such as a bath mat or duvet becoming bunched on one side of the drum
- Mixed load of very light and very heavy items washed together
- Washer not level on the floor, causing excessive movement
- Shock absorbers or suspension beginning to wear (common on older machines)
Quick checks you can do yourself
- Pause the program and open the door when safe to do so.
- Redistribute the load by separating heavy items and mixing large and small pieces more evenly.
- Remove a few heavy towels or blankets if the drum is very full.
- Check that the machine is level by pressing on the corners and adjust the feet if needed.
- Restart the spin cycle and watch the machine. A small amount of movement is normal, but it should not bang or walk.
Always unplug the appliance and switch off power at the mains before removing panels or working near wiring or water connections.
When to call a professional
If UE errors occur on almost every wash even with careful loading and the machine moves violently or bangs loudly, the suspension, shock absorbers or drum bearings may be worn. An engineer can check and replace these parts before more serious damage occurs.
Recommended next steps
Try to avoid washing one very heavy item on its own. Add a couple of lighter garments to help balance the drum. If you routinely wash large duvets or blankets, consider lower spin speeds to reduce stress on the suspension.
Typical repair cost
£0–£160. Many UE errors are solved by rebalancing the load. Replacing worn suspension or shock absorbers typically costs £80–£160 including labour.
How to prevent this error in future
- Load the drum evenly and avoid single heavy items that can slam around during spin.
- Stay within the machine’s rated load size and avoid over‑filling.
- If the machine is walking or moving, adjust the feet and level it to reduce vibrations.
- Address persistent noisy bangs quickly, as they can wear out suspension components faster.
Recommended parts & cleaners
The link below searches for compatible parts, hoses and cleaners that may help resolve UE issues on your LG washer. Always check compatibility with your exact model before ordering.
View related parts on Amazon Open Amazon search →FAQs for UE
What does UE mean on a LG washer?
On LG washing machines, UE (or UB on some models) indicates that the drum load is unbalanced. The machine will try to redistribute the clothes, but if it cannot achieve a stable balance it will reduce or skip the spin to protect the drum and bearings.
Can I keep using the washer with error UE?
Usually you can do basic checks safely, but if you notice leaks, burning smells, unusual noises, or tripped electrics, stop and investigate before continuing.
How do I reset a LG washer after this error?
A safe first reset is to power the appliance off at the socket (or isolator) for 60 seconds, then turn it back on. If the error returns immediately, focus on the causes listed above rather than repeated resets.
What is the most common fix for UE?
Most commonly: Single heavy item such as a bath mat or duvet becoming bunched on one side of the drum. Start with the first DIY checks and work down the list.
About this guide
This guide was created by the CodeSolveAI Appliance Help Team. We use manufacturer information, typical engineer reports and safe DIY practice to keep these pages up to date and practical.
Last reviewed: March 2026.
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