Bosch · Dishwasher · Error code

E24 – Drain fault / water not draining

The dishwasher cannot drain water properly, often due to a blockage or kink in the drain system.

Severity: Medium · Typical fix time: 20–40 minutes · Affects: Bosch Serie 2 / Serie 4

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Smart summary for E24

This quick AI-style overview sums up how serious this error is, how hard it usually is to fix yourself and roughly how long it takes.

Risk level Medium
DIY difficulty Moderate – follow steps carefully and stop if unsure.
Typical time to resolve 20–40 minutes

What E24 means

Error E24 indicates that the appliance has detected a problem draining water, usually caused by a blocked filter, pump or drain hose.

Common causes

  • Clogged filter or sump area
  • Blocked drain hose or sink connection
  • Kinked or crushed drain hose behind the appliance
  • Foreign object stuck in the drain pump

Quick checks you can do yourself

  1. Switch off the appliance and unplug it.
  2. Remove the bottom basket and take out the filter assembly; rinse it under warm water.
  3. Check the sump area for food, glass or other debris.
  4. Inspect the drain hose at the back and under the sink for kinks or blockages.
  5. Run a rinse program to confirm the dishwasher now drains correctly.

Always unplug the appliance and switch off power at the mains before removing panels or working near wiring or water connections.

When to call a professional

If you hear the drain pump running but no water leaves the machine, or the error returns after cleaning, the pump or control board may need professional diagnosis.

Recommended next steps

Cleaning filters once a week and scraping plates before loading will greatly reduce the chance of E24 returning.

Typical repair cost

£0–£130. Most E24 faults are caused by blockages you can clear for free. A replacement drain pump is often £60–£130 supplied and fitted.

How to prevent this error in future

  • Rinse or scrape plates to remove large food scraps before loading.
  • Clean the filter and sump area weekly to prevent grease and debris buildup.
  • Check that the drain hose runs smoothly uphill to the sink trap without sharp kinks.
  • Avoid very long or badly routed extension hoses that make draining harder.

FAQs for E24

What does E24 mean on a Bosch dishwasher?

Error E24 indicates that the appliance has detected a problem draining water, usually caused by a blocked filter, pump or drain hose.

Can I keep using the dishwasher with error E24?

Usually you can do basic checks safely, but if you notice leaks, burning smells, unusual noises, or tripped electrics, stop and investigate before continuing.

How do I reset a Bosch dishwasher after this error?

A safe first reset is to power the appliance off at the socket (or isolator) for 60 seconds, then turn it back on. If the error returns immediately, focus on the causes listed above rather than repeated resets.

What is the most common fix for E24?

Most commonly: Clogged filter or sump area. Start with the first DIY checks and work down the list.

About this guide

This guide was created by the CodeSolveAI Appliance Help Team. We use manufacturer information, typical engineer reports and safe DIY practice to keep these pages up to date and practical.

Last reviewed: March 2026.